Marsha has been working to develop a new Critical Incident Stress Program for the last three years at BC Emergency Health Services (BCEHS). Her background in nursing includes being Canada’s first clinical nurse specialist in trauma, working in community nursing and being a manager. Marsha is also cross-trained in emergency management and has worked as a hospital-based emergency manager. She is a strong advocate for good mental health education and support. In her current position, as Critical Incident Stress Program Manager, she is responsible for about 130 critical incident volunteers and a network of community based counsellors, as well as teaching and developing research-based resiliency programs for the BCEHS service.